Shipping Details

At Incandesary, we strive to deliver your orders as quickly and safely as possible. Please review our shipping information below.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Methods & Estimated Delivery Times

Destination	Estimated Delivery Time
Australia (Standard)	3–7 business days
Australia (Express)	1–3 business days
International	7–21 business days

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. We occasionally offer free shipping promotions — subscribe to our newsletter to stay updated.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order through the carrier's website.

International Shipping

We ship to most countries worldwide. Please note that international orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the recipient and are not included in our shipping costs.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the estimated delivery date. We will work with you to resolve the issue as quickly as possible.

Contact Us

If you have any questions about shipping, please reach out to us at support@Incandesary.store. We're happy to help!